27th JUNE UPDATE: Due to exceptionally high demand our ESTIMATED lead time for ALL ORDERS is now up to 8 weeks. We are working 16 hour days, 7 days a week in an attempt to clear our order backlog. If you are not happy to wait for your handmade product, it's best not to order at this time.
Due to our recent workshop relocation, we still do not have a landline and broadband installed. It is therefore taking us longer to respond to emails as we currently do not have internet access during the day. If you are awaiting a response from us, please bare with us - we are working through all emails as quickly as we can.
ScratchyCats ("us", "we", or "our") operates https://www.scratchycats.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We don't collect any Personal Information about you on this web site, (unless you actively choose to sign up to our email newsletter - more about this later). If you make a purchase with us, all personal information is handled and stored by Paypal and not by us. We don't hold any personal information about you whatsoever. If you make a purchase from us, your data is handled and stored by Paypal on our behalf. Details of how your data is used by Paypal can be found here
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your email address ("Personal Information"). In accordance with the GDPR legislation, from 25th May 2018 we will only ever email you if you have opted in to receive correspondence from us.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.