SEPTEMBER UPDATE: Due to exceptionally high demand our ESTIMATED lead time for ALL ORDERS is now up to 8 weeks. If you are not happy to wait for your handmade product, it's best not to order at this time.
Due to our recent workshop relocation, we still do not have a landline and broadband installed. It is therefore taking us longer to respond to emails as we currently do not have internet access during the day. If you are awaiting a response from us, please bare with us - we are working through all emails as quickly as we can.
Using non-toxic cat safe materials is of paramount importance to us, as is buying from local suppliers where we can and supporting British busniesses.
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Here at ScratchyCats, we've spent years researching cat scratching behaviour, leading us to develop what we believe to be the perfect range of cat scratching posts; handmade using the best quality materials (sourced from British suppliers where possible) that provide longevity to our brand. It's because of our extensive research that ScratchyCats products are all wrapped in 100% natural sisal rope, as we believe that it offers the best possible scratching surface for your cat.
Over the years, we've gained an extensive knowledge in the subject of natural fibre ropes and have concentrated our research into sisal rope in particular. However, throughout our journey into creating a range of quality, affordable cat scratching products, we've learned that not all sisal rope is created equal and there are in fact a huge variation of sisal ropes available. These extreme quality variations exist because of a number of factors that vary in the rope manufacturing process including (but not limited to), the country of origin of the sisal plant, the climate in the country where the fibre is stripped from the plant, the drying process of the fibres and the manufacturing process that turns the raw fibres into sisal rope.
After years of extensive research and testing using varying quality sisal rope, in March 2018 we switched to what we believe to be the finest 'A Grade' 8mm sisal rope currently available. Manufactured to EN ISO 1181 standard, the 100% natural 8mm diameter sisal rope we use for all our products is manufactured from plant fibres in Europe. It has a tightly twisted and wound 3 strand construction giving it superb longevity and durability. With minimal loose strands and a light coloured appearance our sisal rope is one of the key features that make our cat furniture among the best available in the world.
We use several different types of sheet material in order to make our products. Each of these materials have been certified for use in the UK in furniture making and meet all required safety criteria. These materials include (but are not limited to):
Here at ScratchyCats, we cover our cat tree beds and platforms by hand in premium quality soft anti-pil polar fleece. Available in a great range of colours and patterns, this superb quality fleece has the following benefits:
All adhesives used are classed as non-toxic and non-hazardous.